2018 Forest River Heritage Glen reviews

Excellent travel trailer. My wife and I had 1 of these for 3 years and recently sold ours. The floor plan is excellent for couples. Great livability in this trailer. Feels like home away from home when we were out on the road. We towed ours with a 2017 Toyota tundra. Show less

Initially, our family loved the layout, livability, and overall unit. But time had a different opinion. Just about every finished surface has issues. The wall covering laminate is letting go, caulking and sealant around the unit failed, even with consistent yearly maintenance, counter-tops bubbled, Formica trim retracted and adhesives failed. Fabrics lasted about 7 months before seams un-threaded and wainscotting separated. Warranty requests through the dealership were met with lukewarm at best responses by the manufacturer and included compromised repairs with us having to pay for labor (well into the $1000's) and the manufacturer covering materials (less than $1000). In hindsight, the reduced price on a prior year model (even with an extended warranty) was instantly offset by the defects at less than 2 years old, let alone the staggering costs at 4 years. The unit now requires a new roof and subframe due to substandard products that the manufacturer claims are "professional grade". Yet they only cover defects in the roof for 90 days from the date of purchase. Seems like the consumer is the only person that loses when they buy a Forest River. Dealerships get to charge astronomical service fees, hourly rates that exceed union carpenters, or mechanics at your local car dealership, the manufacturer is not liable for anything, and the extended warranties are written in Latin to obfuscate the layman. 100% will never consider a Forest River unit in the future. They are built to be throw-away units, at legacy prices. If you are in the market, just keep looking. It isn't worth the long-term price. Show less

RUN!! RUN AS FAST AS YOU CAN!! THIS IS NOT AN RV BUT A TINY HOUSE ON WHEELS. IT COMES WITH A RESIDENTIAL REFER THAT WILL RUN FOR 2 HOURS OFF THE BATTERY SO IF YOUR CAMPING TRIPS DON'T LAST OVER 2 HOURS YOU'LL BE OK. I HAD TO SPEND $5,000 ON BATTERIES Show less

It is terrible built not know where to start. Waters line crossed hot was cold cold was hot. Molding falling off. Went threw 2 awning motors. Toilet rocked when sitting on it. Closet doors broken. Cable didn’t work in upstairs bedroom. Convector burnt out as given wrong electric line to hook up to power. Metal on all the slides came away from slides had to replace them all the screws the used was not correct. I could keep going on. Would NEVER buy another one !!! Show less

Great to take camping and very comfortable. Lived in for 6 months while we built a house and felt very comfortable. Highly recommend this Forest River model. Very clean, lots of upgrades and extras. Show less

First trip out so many things wrong. Gets really hot in bathroom but living room freezing cold. Can’t go up stairs to bedroom barefoot because screws are sticking up on stairs(wrong screws). Where slides go in and out all the staples coming out can’t walk without shoes on. Floor is ice cold in living room. Supposed to be all season but don’t think so. To many things to list. Had three weeks I’m taking it back and get as soon as get back. Tired of being told one thing and not even close to the truth. Disappointed!!!!!! Show less

Boy do I have a list. It's a question of where to start. Most recently (a few hours ago) I was filling up the fresh water tank to get ready to leave for a weekend of camping. It was about 2/3 full when I heard this loud bang. Turns out, the hanger frame holding the fresh water tank bent, then broke along with the welds and the tank was laying on the axle. I contacted East Coast RVs (ECRVs) in Bedford PA where we bought it. They said since it was the hanger frame, Forest River may do something about it since it's only 2 years old. Turns out it's a 1 year warranty and I was told Forest River that is was a 1 year warranty and there wasn't anything they would do. However, we had it to ECRVs last year because there was a hole in the fresh water tank (one of many many things wrong) and they told Forest River they removed the tank to repair it, therefore removing the strap. According to Forest River, it should be covered for 1 year after that since they removed the strap and put the strap back on. (ECRVs told us they just plugged the hole and didn't need to remove the tank. Makes me think there's a fraud claim here if they submitted warranty work to Forest River stating they did more than was done.) So, onto the list of things that have been since fixed either by my husband or by ECRVs: -Screw drilled into fresh water tank -you can see the ground on either side of the slide when it is out -oven wouldn't stay lit -speaker above the dinette was not connected and there were no wires running to it -shower door needed adjustment as it was leaking. Service at ECRVs told us there was no adjustment and nothing to be done. My husband found the adjustment and fixed it. -Stove top grill was scratched...deep gouges. -Electrical connections for the jacks were loose and sparking when running jacks up or down -The flex hanger straps for the slideouts were dragging on the tire when driving Ceiling vents for AC and fan still had circle cutouts shoved up into ceiling, blocking the vents. They were blocking air from coming thru. -bedroom exterior door pops open randomly. They told us to "just keep it locked when not opened." -Wiring to battery was loose and hanging down -radio and tv were improperly wired and no sound was coming thru, yet the tech claimed he had just tested it.The connections were physically connected backward. It couldn't have worked when he said it did. -Dirt and sawdust in every nook and cranny even though tech said it was "good to go." Along with stripped wire ends, loose screws, sawdust in cupboards...Tech stated this wasn't is job to clean up the mess, but we asked him to please clean it up. He eventually did after complaining the whole time. But he only cleaned one spot. When we brought it home, we thoroughly cleaned it. -wheel fenders were screwed on too tight. They cracked within 6 months. ECRV's should be very upset and embarrassed with Forest River for delivering such an incompetently built RV, much less let it leave their own lot before thoroughly going over it. The only thing ECRVs told us to do when we purchased it was to keep notes on everything, and bring it in if there are issues. That should have thrown up a red flag there. Show less

I have owned three Travel Trailers in my life time. The first was a 2000 Fleetwood Wilderness. Had the camper for 11 years with no major issues. The second was a 2011 Rockwood, 2604, again no major issues. My recent purchase is a 2018 Heritage Glen 272. Since I had this unit nothing but problems. Metal strips on the slides came loose, which were fastened with small screws. Refrigerator door was not sealed properly. Thermostat was broken. Window shade spring was broken. Hitch light was not working. One of the tracks in a window was bent, and to top it off, when I put water in the outside sink the water poured out of the bottom of the camper. Thank god for warranties. So far the dealer has been great with fixing these problems. Not very happy with Forest River right now. Show less

I loved this camper when I saw it. They have alot of new features but for what you pay it is built very crappy. Guess it depends on what day they slapped it together. Just shy of 1 year and I have had 7 different issues. I don't know what the hold up was on repairs be it warranty approval or the place I bought it from but it spent 3 months in for repair. Unacceptable and will not buy another Forest River. Show less

This RV has been a pain every step of the way. After I received delivery I found out that there was no owners manual, just a partial mix of associated booklets. There was only 1 battery on board and I had to return to the dealership to get the second 12v battery. The refrigerator freezer door was loose and I had to buy the correct wrench to fix it so it would close properly. The Xantrex Freedom X 1200 Invertor does not work so the brand new camper that I've had for a month will have to go back to the dealership for repair. The good news it that all systems work when connected to shore power. I had to purchase the LP hose for the grill as it was not supplied. There are 3 unmarked water valves. I have no idea which one is for city water, water tank fill up, or holding tank clean out. The 2 outside rear cable jacks are not marked for which is cable and satellite. After all these problems I found the final inspection tag was not signed. Long story short, this camper was in no way ready to be sold by the manufacturer to a dealer, much less to a consumer in my opinion. An unsigned final inspection sticker speaks volumes. Show less