First, let me begin with my list of problems, which started on day one.
1. Zinc screws on roof rusted within weeks.
2. Axles out of line
3. Radiused windows leaked badly, causing black stains on floor covering, that does not come out. Brought to Airstream's attention on month 14, but problem...read more
First, let me begin with my list of problems, which started on day one.
1. Zinc screws on roof rusted within weeks.
2. Axles out of line
3. Radiused windows leaked badly, causing black stains on floor covering, that does not come out. Brought to Airstream's attention on month 14, but problem had been going on for months, still within the warranty. Airstream's response was I had discovered it outside the warranty and told me to reseal all the windows.
4. The piano hinge on bath door sagged considerably, due to insufficient screws, causing the misalignment of the handle, locking a person inside.
5. To all the drawer slides, I have added additional screws, as they came loose within a few weeks.
6. Two of the plastic U trims that cover the top and sides that butt up to the walls of the cabinetry slid down behind the cabinets, and disappeared. Very very difficult to fix. Had to remove the cabinets. All it needed was some kind of adhesive or fastener when installed, to prevent this.
7. The two radius doors under the sink in my model were way too much weight for the hinges. Replaced several, eight, over time, at my own expense (Airstream sent me two), plus added an additional hinge to each door. After a while, I just removed the doors to travel. Finally, I removed the hinges and installed piano hinges to solve the problem.
ALL these problems were discovered well within the first two years. Airstream did nothing, not willing to work with me and borderline nasty about "no longer under warrantee".
After owning a Keystone Cougar 24' fifth wheel for several years, loving it, no problems, we decided to go for it and move on to an Airstream Flying Cloud. The reputation it has had needs to be amended as it has been a nightmare: one problem after another. The sharp appearance wore off quickly.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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