2017page=2page=2 Highland Ridge Rv reviews

Great unit used for towing my can am Spyder motorcycle across multiple states and parts of Canada Only real issue is the bed being a little difficult to make do to the position Of the bed and front walls Very much enjoy using my trailer every other weekend April thru November Show less

Our unit is five years old and still looks new, and it's held up well. There's no separation, cabinets are solid and drawers function well. Most of our friends are impressed by the quality of our unit to include some friends that own Grand Design Travel Trailers. Show less

Tows easy, easy to clean outside with smooth sides and roof. Seals are excessive on the roof. Seems to be quality built as have not trim or screws falling out. My major complaint is the toilet is too close to the vanity in the bathroom. Crawling over your mate to go to the bathroom while sleeping is inconvenient as well. Only reason i gave Warranty/support a 3 was I never needed any support and I bought it used. My sixth camper overall. Show less

We bought this fifth wheel camper less than a year old used . Used it 1 time and stored it inside for the winter. Brought it out in the spring and after a month outside we noticed leakage under the main living area air conditioner. Called Highland Ridge about it and they told us to take it to the dealer for inspection where it was found to have roof rot around the air conditioner. After numerous calls to Highland Ridge they finally told me it is out of warranty and basically "Too Bad". After some research I found out it it a common problem with the Dometic air conditioner on my camper . 1 Year later the slideout gearbox failed and the final straw was in year 4 it developed a soft spot in the floor under the slideout. That was it with me and Highland Ridge. Sold it back to the dealer this spring, and lucky for me , like everything else used camper values are extremely high. Do Not Buy Highland Ridge Show less

We bought this RV new in 2018. We liked the 3X which meant that there was an increse in the insulation. As we stay in southern Florida for 4 months in the winter and visit the eastern shores during the summer, it seemed to be a good idea. Bad idea! The foam that is used in the floors breaks down and you end up with crumbled foam under the floor covering. Very costly to repair! It is a common issue that Thor will not cover after the 1 year warranty is over. The cable operated slides hang up when pulling in the two main slides. The suspension has failed twice now. Spring hanger was only spot welded, broke off from fame. Over $800 to repair. Now an estimate to repair crumpled foam in floor, $3200. Thor replaced the entry door. Now have a 3/8" gap under the door instead of a 1/2" gap. Had to file half the plunger off in the bathroom door to get it to go into the hole in the wall plate to keep the door closed. The mattress that came with the trailer, you cannot sleep on it. Thin, cheap junk. Open the upper cabinet door in the rear of the coach, on a sunny day, you can see the red glow from the outside upper marker light. No insulation there. Too many more problems to talk about, not enough space to cover it all. Just a poorly built, well designed rig. Don't walk away from a Thor, RUN! Unfortunately, I did not learn from the experience with a priorThor RV. My prior Thor was a Super C, and it was poorly designed, poorly constructed. Ford F550 chassis was good, but the camper body was terribly cheap, poorly constructed and we should have learned better than to buy another Thor. Honest opinion. Show less

Absolutely love the massive storage capacity and the ease of use of all of the internal and external controls. Did extended stay in this fifth wheel and never had issues maintaining comfortable temperatures despite the exterior weather. Jacks/leveling and moving this RV around was very easy. Truly only lacking in a washer although one could always buy a portable to put in the shower. So many small features in this RV added up to a very comfortable homey feel. The versatility of having three propane tanks in the storage bay is unbeatable. Show less

our roof split on the back of the trailer. we never hit anything with it , it just split on the bend .We noticed it when the split was about a ft long and they refused a warranty claim. this will be a huge problem as water will starts to enter the rear wall. love the trailer but the factory warranty will keep me from ever buying a Sonic by Venture again. Show less

As a full-timer in this model RV for 4 years, I will say this is a solid, well-built, constructed RV. This model tows phenomenal and has been across the country twice with no issues and I have had it in many different environments from hot deserts to snowy winters. I would recommend this RV model for any lifestyle. It is especially perfect for full-time as it has an open floor plan and plenty of storage and space. Due to no issues and concerns, I do not have experience dealing with the manufacturer for this particular model. Show less

Very well-made toy hauler, we've owned ours for over 5 years and had nothing to fix except a few minor issues. All the major components/equipment (generator, a/c, heater, fridge etc) have worked flawlessly. I'm 6'3" and the king size bed and large amount of headroom for walking around are great. The construction is top-notch compared to some of the cheaper travel trailers out there. We've camped in very cold temps in the mountains in Colorado with no concern since it has a heated/enclosed underbelly. Show less

Bought this as we thought it was a well built Fifth wheel with a good floor plan. Have had issues with the living room slide since we bought. The Dealer had no idea how to repair a unit with the cable drive system, even though the dealer was a certified Open Range dealer and repair shop. In fact, they made the problem worse. I have contacted Highland Ridge and BAL, the company that manufactures the slide system to no avail. I am sincerely disappointed in Highland Ridge and Jayco. Getting parts for the slide system is horrible. Currently the unit is with a private repair company that is trying to fabricate a repair for the unit. He states the system has a terrible design flaw with the slide being too heavy for the cable system. The only advice I can give is to stay away from Highland Ridge Open Range units with the BAL slide system. We bought this unit for our retirement and it is a shame we have missed camping trips due to this issue. I had always heard that Jayco stands behind their products, but this has not been the case for us. Jayco bought out and has manufactured Highland Ridge Open Range units since 2014. Show less