2017 Nexus RV reviews

We have owned our 2017(2016 chasis)Nexus Phantom 31P since March 2017. We purchased in the last months of factory direct. Purchased with 2400 miles on unit. Explained upfront, no factory warranty. We purchased a 5 year 60k mile ext. Warranty at very reasonable price. We love this floor plan, shower separate from bath. Space is great, including storage and pantry. We added loveseat to replace uncomfortable jackknife. Game changer. Like outside storage, heat pump a/c and electric heat, gas furnace too. Fridge, stove top great. Convection oven microwave great. Drives super, both wife and I comfortable with being behind wheel. Replaced front tires at 18,500 miles after front end alignment. Able to store inside in winter, important. Bed, after buying and replacing topper, Perfect. Slides work well for 3 years. We have professional winterizing and bringing out in spring. Money well spent to have shop check it over twice per year. Only water pump replacement so far! Had problem with water hookup, switch from city to tank setup. Nexus fixed at rally 1 1/2 year ago. Super service on that. Average 8.5 to 9 mpg on every trip. We do not tow. We keep fresh water full while traveling. Provides great handling to even weight on unit. Careful to not overload rear, with lots of coach behind back wheels. We will replace rear duals start of spring 2021. Feel age of tires at 4 years more important than miles on them. Well spent safety traveling on newer tires. Removed wheel covers, in the way, dangerously sharp edges. We are extremely pleased with our Floorplan, have not found another we like better. Dream of Super C but unsure if we really want to mess with diesel, DEF ext. 36-37 foot Super C Ghost is only other unit we dream about. Attending rally really helped us to understand great folks at Nexus. We do miss Lori. David and Claude solid owners. We would purchase again from Nexus through dealers if we find one we trust and believe in. But no reason to change the unit we love. 6 trips to Colorado, Florida, South Dakota, and local travels plus Elkhart. Jack and Kathy Hull Pike County Illinois Between the rivers. Show less

The worse class C on the market. The electric system is a joke. You have to turn AC off to use the microwave. Used one plug over sink. It turned off the tv and lights on refrigerator were flashing. Lights dimmed. Checked fuses also I had to go out and reset 30 amp on pole twice so far. I feel the factory doesn't know what They are doing. I thought winnabago had some problems but Nexus beats them hands down. No wonder their #1 salesperson left the company. Show less

The base build and quality steel frame and full fiberglass roof brought me to Nexus. Had a lot of problems initially with the Schwintek Slide, after a lot of back and forth Nexus removed and replaced the entire mechanism and have not had any trouble since. Now that the bad stuff is over we have found this to be a very well built very reliable ride and have traversed the Rockies, Alaska Highway and many other tough roads with no issues. International builds a tough truck and Nexus did a nice design. Overall very happy with it. Show less

We ordered our Viper direct from the manufacturer and were able watch quality checks as our coach going was down the assembly line. We chose Nexus after driving many other models and touring manufacturing facilities. The quality of construction is second to none. The one piece roof was one of the most important features eliminating any leak possibilities. All annual slide, awning and scheduled maintenance has been performed keeping the coach in pristine condition.This is an excellent coach with low miles. Nicely broken in and ready to tour. Show less

Drives and tows dinghy effortlessly. Excellent layout, 4 slides make it very roomy. Large 4 door fridge/freezer, many lighting options. Unfortunately former owner must have kept owners manual, so as a new RV’r I rely on the internet and learn on the fly. Nexus unable to provide manual, said to download. Hard to reach them and receive answer(s) probably due to COVID.File huge! Very difficult to have questions answered. As usual, once you pay and leave dealer they also are of little value. DEF? Never heard of it, but I know now! Ran out, now leverlers will not go down, major job to recalculate. Bad design for septic. Difficult to attach septic hose as connection is far too low. Many campground septic hookups are higher and waste does NOT flow up hill! So, hand over hand emptying hose to septic system. Overall, excellent vehicle, satisfied we purchased. Show less

Only took us a few trips in our 38’ Fleetwood (gas) to realize a diesel was necessary. Getting out of the PHX area going north requires a strong engine and the Cummins performs excellent. Purchased a used Nexus Bentley 34B with a 360 hp Cummins with 17,000 miles. Within 2 weeks needed to replace step motor, normal occurrence in all RV’s I’m told. Absolutely love our new coach. 4 slides, ample shower, 4 door fridge, plenty of lighting, plentiful storage, very comfortable to drive with air brakes. Came with a Direct TV Wineguard satellite dish. Bought a Direct TV box, hooked it up but struggled with Direct TV to activate. Superb picture! Many extras that other RV manufacturers overlook. My 5’ 2” wife commented the interior must have been designed by a woman as she can actually us the microwave and most cabinets without my assistance. Love the electric rewind on power cord, no struggle to rewind and stow. Wish there was a similar cutout for the water hose. Septic hose a tad low to hook up, small hassle though. Unfortunately it did not come with a coach owners manual, working on that. With the virus issues plant is closed so awaiting a reply. Overall, extremely pleased. A quality RV!! RTinAZ Show less

This RV is in excellent shape drives and tows great roomy and great extras have gone on a 31 trip last year up the east coast never had any issues the RV IS ALL FIBERGLASS EXCEPT hood and doors never any issues with the motor or transmission ready to travei Show less

This RV is a wonderful adventure and the low mileage will make it a wonderful investment for a traveler. The motor can get you anywhere you dream of going. You will never dream of more storage in an RV. It is certainly comfortable enough to be in for extended trips. We have a family situation that will prevent us from using it this year and so we are feeling that this is the best move to sell it. Show less

We are approaching the one year anniversary of the purchase of our Phantom 31P. After one long trip and several short trips in THIS unit, I am finally ready to share my thoughts about Nexus. First, this rig is the total opposite of the first unit we purchased new directly from Elkhart. That was a 32P which we ordered with all the bells and whistles since we thought it was going to be our rig for some time. It was a complete nightmare! For starters, the required weight stickers were never put on the coach. Shame on me for not doing my homework and trusting that a company would not build a grossly overweight coach and sell it to families knowing such. But, that is exactly what the sales manager, told us... they would build them to the customer's specs, even if it makes it overweight. Next, a potentially catastrophic condition existed when the inverter/charging system was wired incorrectly and caused the batteries to boil and the output to exceed dangerous voltages. The black water leaked into the storage compartment. The roof had a tear in the covering. The TV fell off the wall. The wall paneling came loose and bowed into the path of the slide out so the wife had to hold it back every time we put the slide in. That should be enough to let you get and idea of how many trips we took to the factory from Central Illinois at are own expense and the toll of the warranty miles. Yet, through all of this, I still believed in folks doing the right thing and gave them a chance to make it "right". After much negotiation, we were offered a trade in deal for one of the new units off the showroom floor. It was a different set-up and didn't have nearly the options as the first rig, but we were in not such a great position to bargain further since they refused to flat out refund our money so we could go elsewhere. We have grown to like the smaller, lighter coach's set-up and handling. It has been relatively trouble free and everything seems to work as it should, THAT is all we have ever wanted and expected from ANY company. PROVIDE A SAFE AND USABLE PRODUCT in exchange for our hard earned money! We may have an upcoming issue with the rear exterior finish. It is showing signs of flaking and chalking as if some of the top coat did not get applied correctly. I will be calling the shop about that and let you know what happens. Oh yeah...The way we were treated and the work performed by the repair personnel at the Elkhart facility, is a big factor in my decision to give them a second chance rather than leaving it there and pursuing legal action. The personnel there were great! They always took time to listen and do the repairs needed. However, if the Production and Delivery people would do their jobs right in the first place, we owners wouldn't have to deal with the Shop as often! Feel free to comment or ask any questions and share as you feel necessary. Let's keep them honest and dependable. Our families' lives are entrusted in these coaches. Show less

After touring the plant and driving a few C's we decided the Phantom would probably be a great replacement for our '06 Gulfstream Endura Kodiak Diesel 6331 model. Prior to signing I told the salesman many times that I wanted every option and standard equipment on our Endura to be included on the Phantom. I later found out two things were not included on the Phantom as on our Endura: 1) Passenger air bag and 2) supplemental braking. I voiced my concerns of not including these on the Phantom. They said they could offer a aftermarket exhaust after build. I declined this offer and opted out of my purchase. Nexus insisted they did their best to make me happy with the sale but refused to return the $3000 they insisted I make as a cash advance to start a build 3 months down the road. Lesson: Look for everything you want in your Nexus' before handing over any monies and read ALL the print handed before you. God Bless America from a Viet Nam 6 year active military vet, Tom Edelman@Yahoo.com Show less