2017 Genesis Supreme reviews

Had this 40GS toy hauler custom built in Perris, CA. (Manufacturer facility). Had a few issues on the shake out like most 5th wheel toy haulers experience. Had excellent customer service from Richardsons (Dealer) and Genesis manufacturer. Have put several thousand miles and unit is solid as the day we purchased. Highly recommend. Show less

Warranty issue immediately after buying. Eventually resolved but very annoying. Cheaply built with low quality materials. In my opinion, a poor company marketing a product priced well above it's value. Show less

Don’t buy a Genesis. It’s hell trying to get anything fixed. The dealer and Genesis argue and blame each other in the meantime we wait months and the problems don’t get fixed. We’ve had a chassis/axle problem since we bought it 2 years ago. Still not fixed. Genesis WONT return our calls. The linoleum isn’t glued down properly and peels up. They WONT fix it. The list of problems is a mile long very cheaply made. Save yourself the frustration and get a different brand. Don’t buy from Richardson’s they are no help either! Time for a lawyer any suggestions? Show less

This a buyer beware, 3 months ago we bought a brand new Genisus toy hauler. At that time we were told they have a wonderful 2 year warranty. We did our initial walk thru and noted all existing issues that were immediately noticeable. And there were several, from outlets that were installed crooked, to cuts in the floor where they installed it incorrectly. They told us to go ahead and take it and they'd contact Genisus and get authorization to make repairs. We took it out on our fist camp trip and food more issues, the outside tv doesn't work, the awning was installed backwards so you have to push in to make it go out and the arms controlling it stutter. We contacted dealer (were we purchased) They said to bring it in and they'd take care of it. 3 weeks later we needed our RV back because our house was being replumbed and we need it to stay in. We picked it up and NOTHING was repaired. But we used it as is. Then we go out to check the generator and found it was spewing oil!!! So back it goes to the dealer. 3 more weeks and the tv is replaced and some very shady superficial fixes have been made. But they did get the generator fixed because it's warranted through Onan but Genisus says the rest of the issues aren't their problem so they're not fixing them!!!! At this point we've been making payments on this thing and it's literally been in the service shop more time than it's been in our possession. This is a picture of one of their repairs. Show less

Absolutely don't buy a Genisus!! We've had ours for several months and still can't get issues fixed that we saw on our walk through at purchase. It's back in the shop for the second time, this time for the generater. The dealer can't get Genius to return their calls. We're making payments on a toy hauler we don't even have because it's at the shop. Show less

We have used the toy hauler for several trips now. So far everything has been great. To date we have had no issues. We use it to haul our Can-Am Commander and our Arctic Cat TRV. The floor plan sleeps 10 people and can still fit both of our toys. Only thing lacking is counter space. But we chose this floor plan to accommodate both toys so we knew that going into it. Show less

Bought a 2017 new in August, finally used it this weekend on our annual Mule Deer hunt, after driving 12 miles on a County maintained dirt road we discovered that the T.V. had not been properly attached and almost completely fell off on the floor, the front landing gear pin that holds the rod in place had vibrated out and had to be repaired by us to separate truck from trailer, stove top came loose and was hanging on the edge of the stove, the bars on the overhead storage racks had fallen off on the floor damaging our Razor, not to mention that all exterior entry and storage door catches are plastic.. We sold an ALFA Toyhouse 10 years ago, owned it for 10 years NO PROBLEMS, Genesis is not even close to the same quality, we wasted 50 Grand, we are planning on selling this before it costs us big money.. Show less