2016page=2page=2page=2page=2page=2 Newmar reviews

The quality of workmanship that goes into building a Newmar can’t be matched. Comfort, quality and spaciousness are reasons we bought this unit. The bonus was that we are small enough to camp in national parks! We love the full wall slide that doubles our living space. There is room to walk around when the queen sleeper is open and the dinette sleeps two children! Show less

This motorhome is designed for anyone who is handicap. My wife and I have enjoyed this coach because with the wheelchair lift as well as the great room with all three slides inside you can easily move from the front to the back to help someone into bed. The shower is wheelchair accessible, the bathroom sink and the kitchen table is great for someone in a wheelchair. I lost my wife last October so this is the reason I'm selling it. It's such a beautiful with all the bells and whistles you would want. Show less

Number 1. Don’t believe the salesman. We read and searched for 14 months before we finally bought our unit. While I really wanted to buy a Tiffin (#1 In premium class) I couldn’t find one that met our needs. So we settled for the Newmar (#2 In premium class). While we have been generally happy, support from Newmar corporate has not been what was expected for a premium class rv corporation. But now that they have been purchased by Winnebago (regular class) their customer service has suffered. Recent issue was leatherette furniture. Reviews before we purchased indicated a problem with the pleather furniture basically unraveling. Our salesman told that yes, this was an issue but was confined to 2011 to 2014 models. WRONG! We use our rv about six to seven weeks a year and then it is light use. So, if you equated it to warranty we should be good for 10 years for a one year warranty . Well, the leatherette started unraveling about a year ago. We reached out to Newmar about the issue and they gave us five options, all which required us to pay to fix this issue. A couple of thousands of dollars. We were out of warranty plain and simple. So lesson learned. Do NOT believe the salesman and buy a Tiffin next time. I have photos but system will not allow me to upload Other issues will be outlined in future posts. Show less

First 6 months spent more time in dealer's lot than away from dealer's lot. At the end of second month of ownership had punch list of over 100 problems. Over 5 years later some still have not been fixed. Fiberglass Roof has been removed and reinstalled twice and replaced once under warrantee. During third year found over 50 gallons liquid in belly after discovered floor rot in wet bay compartment. Believe water and silt came from joints in wheel wells not ever being sealed properly during manufacture. In 100 plus degree weather my wife and I had to remove all compartment floors and under floor insulation, as all insulation was water logged and frames and sheet metal rusted. Had to replace insulation and try to remove rust and repaint framework where could reach. Took us 3 weeks and probably over 300 man hours. Newmar would not accept any responsibility for this problem and make any restitution. Learned from a Newmar employee and another owner, later, that they knew of the problem and had fixed at least one other unit with the same problem. In our 5 years of ownership the following have had to be replaced: the toilet, the shower control valve, the lavatory control valve, the exhaust fans 6 times, the water pump, approximately 20 drawer and cabinet latches, 8 light fixtures, one slide controller, the roof, the skylight, a brake air hose, the steering pump . Other things needing replacement now include: driver and passenger seats, the lounge chair, about 12 tiles on the floor, the master bed mattress, 2 windows fogging, entrance door lock and latch, entrance screen door, shower fiberglass has cracks, lavatory sink is rusting. Show less

This is the best coach we have owned, out of 5 we have owned over the past 27 years. We live in it 5 to 6 months a year. It is comfortable, solidly built, and beautiful inside and out. It is a pleasure to drive. It has a Newmar feature called Comfort Steer which greatly reduce fatigue when driving in cross winds. The coach has over 8,500 pounds of carrying capacity. Show less

The bath and a half is great when traveling with other people Heated floor is really good on the cold mornings Comfort steer is amassing really helps on Wendy days The storage allows you to bring all that you need for full time living Show less

This is an excellent coach! I've never seen a better floor plan for the money. So spacious and drives like a dream. All the furnishings are so luxurious and there are more than enough storage areas both inside and underneath. Our family of five have traveled in this as well as just my wife and I and we have always been more than pleased with this coach. Show less

Ordered it custom for us Ventana 4369 Still own in 2021 (2016 model year) Never been back to the dealer For any problem Only for service 2 nd Newmar for us Newmar builds the best coach for Money REC Show less

The Ventana 4369 is the 2nd Newmar Diesel Pusher we've owned. Every aspect of owning a Newmar is great. In almost 4 years, we've never had the coach in the shop for anything except maintenance service. The questions we have had are always welcome from the factory in Nappanee and they always are correct. Pulling into new places where other Newmar owners are there is like seeing old friends. When we get ready for a smaller motorhome, we'll get another Newmar. Show less

We will never buy Newmar again since we don't love service lounges. We full timed for 4 years in a 2016 Dutch Star. The first year we spent 2 months in service while living in it. By the end of the fourth year we spent almost 5 months in service because of over 120 repair items. Even though they offer tech support during limited hours during the week, good luck getting someone to call after hours, the service techs frequently gave bad advice and struggled to timely get us into service facilities under warranty. They became useless after warranty expired. Extended warranty by Cornerstone was a joke on us, always denied a claim, never should have bought it. Big stuff like: side radiator gear box went out twice, AC unit failed, needed a new one, 2 slides leaked (lack of sealant inside the slide from production) causing severe damage to cabinets, steering gearbox failed, full wall slide sagged requiring additional support and replacement of broken tiles, Oasis system 2 pumps failed, 3 full wall hydraulic pumps had to be replaced (slide cheeped out while driving, then new pump leaked after they replace wrong pump), furniture replaced because the fake leather cracked, 5 television sets mostly for unknown reasons, refrigerator failed, televator replaced, door step electric cover broke, door latch broke twice, Oasis fluid leaks, power steering fluid leaks, 2 leaks to the Freightliner air system (requiring them to cut out the diesel tank to get at the air reservoir), Winegard over the air and satellite antennas both replaced, 3 outside decorative trim pieces just fell off from lack of adequate silicone, silicone caulking around entire outside separated from the paint, diamond shield on front bubbled and separated (no we don't allow power washers to be used on the coach). But it was the small stuff from lack of quality at Newmar production and components that just accumulated that were the most annoying; like toilet electric switch failed, tiles cracked, inside trim separated from walls, wall paper came off, power reel replaced, cable to TV failed, bay door actuator failed, loose fuse box connection, dry climates the wood shrinks exposing unstained wood, wood stain wore off around door knobs, numerous drawer latches had to be replaced. As most RVers know, its the phone calls, troubleshooting, rerouting, scheduling, and fighting about what was warranty and how long it takes to fix something is the biggest headache. We did our part making sure we followed all the service requirements and self maintenance of the coach. For a Class A costing over $420,000 MSRP, this was our mistake for buying it, believing we were getting "Newmar quality" for the price. Selling it was one of the happiest days of our lives. If RV manufacturers profit/cost cutting measure is to increase production but to fix problems post production, then they should be offering 2-3 year full warranties for time to fix all the production and component failures. It was impossible to schedule enough service appointments in the first year to fix all the issues we encountered. Many Newmar service centers required at least 3-4 months to schedule and mobile repair can only do so much. The only positive regarding repairs was the Newmar service in Nappanee, Indiana. Have to schedule months in advance, but at least they have the parts and knowledge to repair quickly unlike most RV dealer service centers. Show less