Voted most helpful review
Ben Vallowe
Texas
Reviewed on September 10, 2022
Where do I start..... My family and i upgraded to this model from a travel trailer. We wanted easier setup and the ability to have the entire family together as we traveled. This coach was essentially new (prior owner did 3k miles and turned it in) and came with the factory warranty. We are in...read more
Where do I start..... My family and i upgraded to this model from a travel trailer. We wanted easier setup and the ability to have the entire family together as we traveled. This coach was essentially new (prior owner did 3k miles and turned it in) and came with the factory warranty. We are in year 5 now and i have replaced the following due to failure:
3 AC's
Refrigerator
Water Heater
Water pump
Bunk motors
P-trap in the shower
Shower mixer
Bathroom fan
All batteries three times
All of the "Leather" seat coverings
I also replaced the radio head unit and the speakers because they were of such poor quality.
In addition to things just breaking, the coach is riddled with things that have to be tweaked in order to get them to work. The bunk slide down has to be reprogrammed every time you use it. The dealer replaced the motors and the computer twice and it still doesn't work correctly so I gave up. The bedroom slide has to go out half way, then back in, and then back out in order to get it where it needs to be. The surface of the seats literally disintegrated within two years. Coachman said they were defective and their solution was to sell us the new fabric at cost since we were out of warranty. The heater is completely pointless as it blows 95% of the hot air out of the one vent in the bedroom. It becomes an oven in 5 minutes and the rest of the coach is freezing. The Gelcoat on both sides completely oxidized after just three years. Yes it was parked outside in the sun but it should last longer than that. There are other nuances but you get the idea.
The biggest issue i have is the drive-ability. I get i'm driving a box truck with a house on top down the highway, but this is bad. It shakes, rattles, vibrates, and get pushed all over the place by any vehicle bigger than a truck. Its incredibly loud due to the engine so having normal conversation isn't pleasant. I added Sumo Shocks, new tires, stabilizer bar, trac bar, and sound deadening mats all of which helped but nothing eliminated the excessive shaking at highway speeds. If i put a cup in the cupholder it would bounce every ounce of liquid out and then throw the cup at you. It's that bad.
With all that said, i'm a contractor and a very mechanical person so i am able to do most upgrades and repairs myself so the financial hit hasn't been as bad. The floorplan is really good for my family and now that everything has been upgraded or replaced, once its parked it does a decent job.
We are currently looking to upgrade to a diesel pusher and i wont even consider a Coachman product or any made by their family of brands. Maybe i got a lemon or maybe they are all that way. Buy at your own risk.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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