2015page=2page=2page=2page=2page=2page=2 Dutchmen reviews

Poor workmanship. Problems from the beginning. Leadership would not work with us kept giving it back to us with the same problems telling us they fixed it but they did not. Made several calls to Keystone saying they would help us but they did not. We got a big fat lemon. Air conditioning Did not work properly we have had it fixed 7 times in 2 years. Refrigerator went out after one year. Stereo went out after 6 months. Microwave went out after 3 months. When we got at home from the dealership we tried to plug in some appliances and the plugs fill back in the walls. All the trimming fell off after about 4 months.. All the strings fell off the blinds and broke after about 6 months. Just pour pour poor poor workmanship never never again Show less

Nice toy hauler, one owner, kept under cover, 14' garage with 2 queen size drop down beds can be used as another bedroom, 1 - 1/2 bathrooms, 3 AC's, new tires, pulls great, 2 awnings, outside entertainment center, fireplace, double door refridgerator. Show less

We bought this trailer when it first came out in July 2014 (yes, a 2015 model) because the floorplan was EXACTLY what we had been searching for. While the floorplan is very nice, we have had multiple roof leaking issues since new with no support from Dutchman. We had the roof sealed and the trailer winterized at the end of every season by the dealer. When the trailer was 3 years old, we noticed a soft spot on the floor just inside the main door. Odd, since there were no water stains and we had never seen signs of a leak. Took it to the dealer, and the floor had to be replaced due to water damage - 6" in and 7' long. The dealer said it was due to a lack of lap sealant on the roof (which they corrected). Dutchman would not cover any of it ($3200). Since then, we have been hyper vigilant about leaks. Every single time we camp in it, we find a new leak. This time, it was the window at the rear bunk -- or, more accurately, the aluminum degraded beyond the silicon seal at that window -- more below. Beyond the leaking issue, the aluminum siding literally rotted holes through the siding. Top strip only, multiple holes. This is a camper that is stored indoors (in a pole building) when not in use. The first hole was discovered when the unit was 6 months old. Dutchman would not replace the strip, and the dealer put a patch over the hole (looks like some kind of tape) that has held ever since -- but the same strip corrodes more holes every year. Major issue. This goes beyond the usual minor stuff (loose slideout seal, moldings that we re-attached, a loose fixture here and there, and a plug that had to be fixed because the contacts never pierced the wires) -- minor stuff being expected on a new unit. I love the functionality of the Aspen Trail, but the build quality was not good, and Dutchman customer support is much worst than other companies (we owned a Coleman previously with no issues in customer support). Show less

Livability, floor plan and towing are awesome. As far as workmanship and installation of equipment, millworks and appliances, I have never seen such poor quality. You look at it and things fall apart not to mention the dangerous electrical wiring inside the walls. The manufacturer is offering zero support and never followed thru with the initial estimate from the dealership where the unit was purchased. Long story short, we used this unit 5 times on long weekends and it's been in storage since fall of 2016. Show less

This was the shortest 5th wheel toy hauler I could find that still had a separate garage. I didn't want to have to take out all my bikes for an overnight stop. It also has the bathroom door outside the master bedroom which I prefer. Plenty of power outlets, inside and out. Easy to tow. I used a F350 diesel and sometimes almost forgot the hauler was back there. Show less

I do not personally like their service. Many times they give us a quote to fix something and when we go pick it up, their prices are extremely higher and they don't even fix everything broke. Goodbye Show less

It's our little apartment on wheels. We love it! It's 'glamping' not roughing it kind of camping. Lots of creature comforts, lots of room and neatly appointed, with a good sized kitchen with all the equipment you'll need: mid-sized refrigerator with serarate freezer, microwave, oven and three burner stove along with a double sink. Queen size bed with 2 closets and huge under bed storage area too in bedroom. 3 piece bathroom with doors for privacy (not accordian doors, real doors). Show less

Just bought 2nd camper Would not buy anywhere else Awesome employees TOOT MY HORN FOR MISS BRENDA She has had to tolerate my husband he loves to pick We have always been treated like royalty We good way back My husband went back to pick up an item he needed for our camper A large truck hauling paving hit my husband and Ms Brenda was there for us You got to love an employee that goes way beyond their job to help out someone on a wreck She has had us look at the same camper and here we really want it and she was always patient with us A couple of months would go by and who shows up to see Ms Brenda yep US AGAIN but she was always excited to see us like we had never been there But we did it I'm sitting in the Camper right now We are so HAPPY THANKS MS BRENDA YOU MADE IT SO EASY AND NIT PAINFUL TO BUY OUR NEW HOME THANKS THIS IS AN AWESOME EMPLOYEE GOES WAY OUT OF THE WAY TO HELP US TOOT YOUR HORN MS BRENDA. Show less

We bought a brand new 2015 Aspen Trail for the floor plan. WE have had nothing but trouble. WE have put new vent covers on, replaced the water pump on a brand new trailer, replaced the circuit board in the heater twice- the heater cover vents go in allowing the water to short out the board. Now the roof is now bubbling, took it to a dealer to get fixed he said this is the third Aspen Trail he has worked on in a month with the same problem, Called the manufacturer spoke with a rude customer service rep they will not help with anything. DO NOT BUY THESE TRAILERS! Show less

The trailer itself is OK. When we purchased it, we noticed some trim on the outside that was loose, and one of the curtain rods was not attached on one end. I asked to have those two things fixed. Neither one was taken care of. The bigger issue was that we were told that the furnace and A/C had been checked out and guaranteed to work. We bought it in March, so we wouldn't have known anyway if the A/C worked. (It works just fine - no problems there.) Our biggest mistake was taking the dealer's word for it that the heat worked. It didn't. We tried using it in April and there was no heat or warm air at all. It was still under warranty, so we took it in to get checked. The furnace had NEVER BEEN HOOKED UP! So, poor workmanship in the first place, then lied to by the dealer. The warranty did cover the furnace repair, so I can't complain about that. For the two of us, it works fine. We don't have a slide, so it does get a little tight if it's raining and I'm trying to cook a meal or something. When my husband is sitting at the table, he can't get his feet under it comfortably so they stick out in my way. We did pull it 3500 miles a couple of years ago and had no trouble towing it. Show less