2015page=2page=2 Palomino reviews

After owning two Highland Ridge Travel trailers ..which we had no issues with and great costumer service we wanted to upgrade to a fifth wheel and found the Columbus 1492 366rl. It is a beautiful fifth wheel with great amenities. The problem is the customer service and quality if workmanship for what you pay. 3 days into our first trip the refrigerator and freezer went out. We were going to be gone 3 weeks so we had to outcast a small refrigerator freezer. No help from customer service from the dealer we purchased it from (Funtown RV Cleburne Texas) from the time we pi ked this RV up the customer service and lack of was apparent. So on the road the refrigerator freezer went iut the pipe that drains the washing machine slooded the bedroom. The bedroom door came off its hinges and broke. The exhaust fan in kitchen stop working, handles on shower doors fell off and to cap it off the auto leveling system failed halfway through the trip. Other small items as well. Got home. Complained to Palomino. No help there. Ended up in the repair shop with Funtown for 3 months. Finally got it home and you guessed it . Nothing was fixed properly. Auto leveling didn't work as told. Door fell and broke..again. etc etc. The only that got fixed was the refrigerator which LG had to come out to them and fix. So unhappy with this company and it's product. Going to try and sell it and go back yo Highland Ridge Show less

Overall average RV. Every RV has problems. This was no better worse than others. Probably the biggest disappointment is the Dometic central AC went out the month after the Dometic warranty ended and even with review by a Dometic field agent, they would not assist us. If you are new to RV'ing, plan on making some repairs to this yourself, regardless of the brand you buy. RV warranty sucks. Show less

I recommend this Camper highly. It is easy to set up and easy to tow. We tow it with a Mini Van. I like the extra space that the slide out couch gives. Every appliance works like new. Only used 2 times. For health reasons I am selling it. The tow hitch is a Curt one of the best. Show less

This is a very easy camper to set up and break down. Tows easy with the electri tongue hitch,and the great CURT tow hitch with tabilizers. The great thing is you can two it with a Mini Van or SUV. We changed out the Sky light. It let in too much heat. Now it is custom redone and insulated. A real nice camper for the price. Enjoyable. Show less

The Puma 32dbks was an excellent family friendly camper, plenty of space for us to spend weeks on end in comfortably. Enough Storage to be used a a full time cabin. The durability and functionality was excellent for sleeping us and lots of friends and family! Show less

Love the floor plan. The large shower is a huge plus for us. That is where the positives end. Landing gear problems three times the first year resulting in replacing everything except the legs themselves. The second year we had to have four of the six legs rebuilt as they were jammed or had broken their shear pins. The dealer was no help. The black tank coupler in the belly of the unit came loose and was dripping waste into the belly of the unit. They cut open the the belly to fix the leak and only taped the opening instead of a more permanent fix. The coupling worked loose again a year later so I took it to an RV repair shop instead of the dealer. The black tank valve does not seal tight and therefore you get a big surprise when you remove the waste cap to attach the hose. I have had a gate installed on the waste pipe so I don't get any more surprises. The third year The brakes worked loose and ruined the the backing plate. The second year I noticed a bulge in the fiberglass at the bottom right of the bedroom slide. Fought with the dealer to address the issue. It was finally addressed by sending the unit back to the factory to have it fixed. It turned out to be a broken frame and pressure on the exterior wall causing the bulge. The floor in the kitchen area in front of the sink and stove are soft and feel like they will give way. I had the dealer look to see if there was any water leak causing the issue. The dealer said nothing looks water damaged. Since I had issues with he dealer I then took the unit to an RV repair shop and he confirmed no water damage. It turns out, after research on line, this is a known issue. (https://www.forestriverforums.com/forums/f96/palomino-columbus-320-soft-floor-124438.html) The dealer will not address the issue and Forest River/Palomino will not return my calls on this. The third year again I inspected the roof half way through the season. There were several cracks in the bathroom skylight around the screws that fasten it to the roof and up into the skylight dome. The dealer said the warranty was expired and the extended warranty would not cover it. Two of the dual day/night roll up shades quit rolling up and are not useable. The two largest windows. The replacements are $235 and $275. This unit has been the biggest piece of crap I have ever purchased! I will never buy another Forest River product! Show less

Took deliver on June 18 2014. It was back in the shop two weeks later with self- leveling landing gear issues. I went to pick it up three weeks later and the landing gear worked great. Got to my seasonal site and the landing gear would not lower. Back to the shop it goes. All in all, the unit was in the shop a total of six weeks the first year all for landing gear. Next year I noticed a bulge in the sidewall below the bedroom slide. Fought with the dealership all summer long to get it looked at. I sent the unit back to the factory that fall for a broken weld in the frame. The third year there was a brake malfunction and ruined the brakes and backing plate on one of the axels. Warranty argument and then repaired. Mid-season the fourth year the landing gear would not self- level. Some of legs would not operate at all. Dealership wanted $300 deposit $60 trip charge and "maybe" warranty would cover it. ( I purchased the 5 year extended warranty.) I politely told them what they could do could do with their deposit and trip charge. I bought hydraulic jacks and concrete blocks and removed the legs myself. I took them to a RV repair only shop and he rebuilt them. While removing the jacks I noticed a drip from the middle of the unit right under the bathroom. I took the unit to the dealer. Turns out the tank shifted and the coupling from the sewer line to the black tank came loose. It was repaired under warranty. Three weeks later after returning from a one week trip I noticed it was leaking under the bathroom again. This time I took it to the repair only shop. The tank shifted again and the coupling came loose. The coupling was to short so the repair only shop put in a longer full rubber coupling. No problems with tank leak since. Last year I noticed the floor in the kitchen in front of the sink was soft. I took it in the repair only shop that fixed the landing gear and had him inspect the RV for water leaks. None found. Turns out Forest River changed the design and went with a 5/8 inch sub floor instead of the 3/4. They also did not add any additional bracing to help support the thinner sub floor. This is a known issue I found through the Forest River web site. Warranty is over so I don’t know what I am going to do to get this fixed. I will never buy another Forest River product. They are junk! Show less

Our experience has been very good. This 5th wheel is built very well. I have had 1 or 2 minor problems, but with a quick phone call I was able to resolve them myself. This floor plan is very liveable for 2 and it is quite comfortable, especially with the recliners directly across from the large flat screen TV. Yes, I would recommend this brand. Thank You Show less

I really like the layout of two rooms, the swivel TV, and two kitchens. I dont care for the size of the bathroom not much room to move around in or change your clothes in there. It tows really nice for a 34ft trailer and space in the main living area is really nice and big. It really feels well built and seems easy to work on so far. Show less

Our truck camper has been great. It is well constructed and the layout works wonderfully. It has many features with tv hookup inside and out, am/fm radio with CD player, plus air conditioning which our last one did not. For a truck camper this unit has a lot of storage and we can easily fit all that we need to travel for a couple of weeks. Although it will not fit through the rock formations on Needles Highway in SD. It has an inside shower, but we really love the outdoor shower. My husband design a shower curtain for this area so it is more convenient to use. It has been a lot of fun. The only reason we are selling it is because we are recently retired and travel with our horses. We are looking for a horse trailer with a larger living area to spend winters in warmer weather. Show less