Voted most helpful review
BRM
Florida
Reviewed on March 17, 2022
We bought our Thor four winds in 2018 and lived in it full time for a little over two years and now use it recreationally. We have had overall great experiences with this RV and very few problems. That isn't too say there haven't been some problems, but they have been minor and easily resolved....read more
We bought our Thor four winds in 2018 and lived in it full time for a little over two years and now use it recreationally. We have had overall great experiences with this RV and very few problems. That isn't too say there haven't been some problems, but they have been minor and easily resolved.
But what prompted me to write this review is Thor's fantastic customer service. Today I called to order parts that needed replaced as they have worn down, and Thor sent them to me without charging me a penny. The motor home isn't under any warranty or anything, but they just sent replacement parts for free, no questions asked. I feel like quality customer service is such a rarity, I have to praise it when I experience it. I'd buy a Thor motor home again.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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