2013 Heartland reviews

Purchased a 2013, 37foot, Heartland Elkridge 5th wheel for 33k Canadian. Not only is it drafty, the quality is questionable. I had to do repairs to the furnace motherboard and water pump in the first 4 months. Since then the breakdowns just keep coming. I have had to replace the toilet, the converter, the thermostat, an ignition switch for the stove, the propane hook-ups, outer lights, GFI, and need to yet replace the fireplace, A rat then ate holes in the black and gray water tanks so ordering replacements from Heartland was an exercise in total frustration. It was as if a customer sank the the very bottom of their list in who to provide service and information. Once the 2 tanks arrived, $1200 later, when the technician went to install them, he realized the manufacturer had sent mirror copies of both tanks. No refund available, of course! So customer service gets an F for failure, quality gets a D- based on all I have replaced on a unit that isn't even 10 years old. Show less

Absolutely one of my favorite 5th Wheels I ever owned. The amenities are insane! Well laid out floor plan. Walk in all you see if cabinets everywhere. The storage on this thing is crazy compared to most. Then add all the granite, tv's, HUGE bathroom, 10-foot ceilings. Master Bedroom with king or California King bed. Washer and Dryer. I mean everything is just there. Show less

We bought this RV new. One owner and very well cared for. We replaced the main flooring to laminate and installed a residential Samsung refrigerator. We have two king beds so it sleeps four. New water heater, AC capacitor in one of two AC units. New awning and custom steps powder coated. Show less

My family and I LOVE this Heartland, Road Warrior moho (motorhome), it is our home away from home, on wheels! We have travelled to almost every National Park you can think of, we have even hauled our motorcycles to Pismo Beach to ride in the sand dunes. This 42.5 foot behemoth of a 5th wheel has everything from 3 TV's to 3 queen size beds, 1 sofa bench which converts into a queen size bed, a central vacuum system, washer/dryer hook ups, auxiliary gas tank with pump right outside the toy hauler to get fuel to your big boy toys which you can store in the 14 foot garage! Need I say more? Get out and explore like we did, you won't be sorry! Show less

We like this 5th wheel. This is our 4th trailer, 2nd 5th wheel. The is lots of storage, the 6 point auto level is wonderful. The power reel for the electrical hook up is nice. We also like the 12 cu ft frig. The power awning is easy to use. We bought it used so we did not access any factory support. We did go to one Heartland Rally. We like the integrated black water tank flush system. The factory rep was interesting to talk with about the Heartland product line. Show less

We bought this camper brand new from Camping World but there was a small tear on the outside flap of the side where the fold out bed was. We asked that it be repaired before we bought it. That entailed them taking off the one side and sending it up north to the factory. When it finally came back, the side that was replaced never fit correctly. It was so stressed from being too tight that it tore apart from the frame and started leaking. Eventually rotting the wood underneath.We couldn’t get Camping World or Northtrail to even respond to our calls. In addition, the camper was poorly made. For instance, the wall surface and shelves began delaminating before it was three years old. I will never buy anything from Northtrail or Camping World. Show less

This 5 th wheel has a great floor plan, lots of storage, quality window treatments. Large shower, microwave, washer dryer prep. Queen bed, lots of storage in basement. Island sink, electric fireplace. It has a propane furnace, 2 air conditioners, electric water heater. Show less

This is more about the dealership and what kind of business they have !! We had a blow out (I see on the reviews that this is a common problem, This is the second one we have had to do major repairs on)on Bighorn Camper in May of 2019. We took the camper to Jolly Rogers RV (that was the name of the business at the time) Now called Bish's RV in Cheyenne, WY. for the repairs. We were told the camper would be ready in August 2019. We also wanted to have some decals on the side replaced so the camper would still look good. We have dealt with the business being bought out and 2 managers and three service technicians and the repairs were done from the blowout. One fender is plastic and the other is metal. A phone call to me would have had us replacing them both to match. This all happened amidst the Corona Virus and I understand that was an issue BUT the decals on the camper were never changed out AT ALL but we were charged for them. We were told the decals were no longer available and that they would have to be custom made. The camper has been in a garage the whole time we have owned it other than when it was used (1-2 times a year for one week at a time). The exterior of the camper is not the same as when we took it to them. It was outside the whole two years and it shows wear and tear from being outside. NEVER a phone call as to show the progress that was being done on the camper. NO MANAGER CALLED OR SERVICE TECHNITION NO CALLS AT AT. I was the one calling numerous times per day, week to check on the progress. I got a text from the service department to say the camper was ready to go, I called and told them we would be there to pick it up on Saturday when I went to pick it up I was told it was road ready. The tires all had to have air put in them and none of the caps were put back on, the camper was NOT road ready to go and they had a week to get it done, for all the time the camper was there it should have been ready. It was the worst experience I have dealt with for camper repairs and communication I have ever dealt with. YOU SHOULD BE ASHAMED OF YOUR BUSINESS FOR NO COMMUNICATION AND NO FOLLOW THROUGH ON BOTH THE OWNERSHIPSHIP,MANAGERS AND THE SERVICE DEPARTMENT. Show less

Full timers for 4+ years. We made some modifications, new Luxury Vinyl Flooring throughout, residential fridge, futon in front room, surround sound, updated water filtration and softener system, painted cabinet doors makes it lighter and brighter inside. "G" rated Goodyear tires, disc brakes (double thumbs up! Love them). We pull with '12 RAM 3500 Dually Lone Star, love the truck, pulls great and rides great! Have traveled much of the USA. Show less

The living room is on the top and bedroom in the back and we always have the best views from the bedroom when camping. Never needed a cooler for food as everything fits in the refrigerator and freezer. The auto levelers are just so easy to setup camp and we never had to sweep leaves off the slides because of the awnings. The extra insulation is why we bought this rv and the fans to pull in fresh air. This rv is loved and well cared for. Show less